quick answers to common questions
Yes! Every item is hand-knit by me using high-quality, ultra-soft yarn, called Chenille. Each piece is crafted with care and attention to detail.
I use a chenille-sherpa blend yarn that’s incredibly soft, durable, and machine washable. It’s baby- and pet-friendly, and doesn’t shed or pill.
Spot clean when possible. For a deeper clean, machine wash on a cold, delicate cycle. Lay flat to dry and avoid direct sunlight to preserve colour.
Absolutely! I offer custom sizes and a variety of colours. Please reach out via the custom order tab to place an order and to discuss your preferences.
Yes! Gift wrapping and handwritten notes are available upon request, just leave a message at checkout.
Plushies are fully stuffed in the head and body, making them like soft toys. Snugglers have a stuffed head and floppy blanket-like body, perfect for cuddling and sleep.
Baby Bundles typically include a matching hand-knit blanket and a Lovey. Optional custom details like borders or decorative elements can be added for an extra fee.
Due to the handmade nature of each item, I do not offer returns or exchanges. However, if there’s an issue with your order, please contact me and I’ll do my best to make it right.
Most items are made to order. Please allow 14 days for production plus shipping time. Ready-to-ship items will be dispatched sooner.
Yes! I do. Shipping costs and times will vary depending on your location and Item/s.
still have questions?
Didn’t see your question above, or want to inquire about a custom order? I’d love to hear from you! You can use the form below or email me directly at thecosyknitsco@outlook.com. I typically reply within 1–2 business days.
see the collection in person
You can shop a selection of my handmade pieces at Vend Marketplace & Café in Annerley, Brisbane. It’s a lovely local space filled with small businesses—and my stall is stocked throughout the week.
📍 Open hours: Monday–Sunday, 7am–4pm